Watch This Space!
In development - Training packages for businesses and public spaces
Not sure how to make your space more accessible?
Not sure how to implement training about increasing accessibility for people with communication needs or differences?
Training and consulatncy packages are in development to provide local businesses and public spaces oppertunites real life and individualised information and resources to increase engagement and accessibility.
Visuals - effective use in public spaces - TBC
An introduction into:
- Identifying potential barriers to accessibility
- Personalising visuals to meet the needs of your space or services
- Understanding when to offer additional support and making language visual.
Identifying communication difficulties and overcoming barriers - TBC
How many of your customers have difficulties with their langauge skills, or their processing skills, or English is not their first langauge, or they are having a tough day? This impacts on how easily they can access your messages. Simple strategies, used at the right time, can make a huge difference to the customer experience.
- An introduction into common barriers to communication
- How to identify when a conversation might be breaking down
-Easy to implement strategies for increasing customer confidence and engagement.